Terms of Service

Effective Date: March 26, 2026

Welcome to The Children's Circle ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website at thechildrenscircleny.com and your engagement with our services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Description of Services

The Children's Circle provides children's mental health services in New York, including but not limited to:

• Mental health counseling
• Care management
• Early intervention
• Applied Behavior Analysis (ABA) therapy
• Pre-school special education services
• Home and Community Based Services (HCBS) and respite care

The information provided on our website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Our website content should not be used as a substitute for professional evaluation or care from a qualified provider. Always seek the guidance of a licensed healthcare professional for any questions about your child's health or treatment.

SMS / Text Messaging Terms

By providing your phone number and opting in to receive text messages from The Children's Circle, you consent to receive SMS/text messages related to appointments, service updates, and other communications about your child's care. By opting in, you agree to the following:

• Message frequency varies. The number of messages you receive will depend on your interactions with our office and the services you use.
• Message and data rates may apply. Your carrier's standard messaging and data rates apply to all messages sent and received.
• Opt out at any time. Text STOP to any message to unsubscribe from future text communications. You will receive a confirmation message and no further texts will be sent.
• Need help? Text HELP to any message for assistance, or contact us at 347-391-8413 or Thechildrenscircle1@gmail.com.
• We do not charge for text messages, but your mobile carrier may apply fees.
• Text messaging is not required to receive our services.

When you opt-in to the service, we may send you a message to confirm your signup. Message and data rates may apply. Message frequency varies. Text "HELP" for help. Text "STOP" to cancel.

You can cancel this service at any time. Just text "STOP" to our phone number. After you send the message "STOP" to us, we will reply to confirm that you have been unsubscribed. After this, you will no longer receive messages from us.

If at any time you forget what keywords are supported, just text "HELP" to our phone number. After you send the message "HELP" to us, we will respond with instructions on how to use our service and how to unsubscribe.

Participating carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, U.S. Cellular, Boost Mobile, MetroPCS, Virgin Mobile, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central, IL (ECIT), Cellular One of Northeast Pennsylvania, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Carriers are not liable for delayed or undelivered messages.

If you have any questions regarding privacy, please read our privacy policy.

Appointments and Cancellations

We ask that all clients and guardians respect scheduled appointment times. If you need to cancel or reschedule an appointment, please provide at least 24 hours' notice by calling 347-391-8413 or emailing Thechildrenscircle1@gmail.com.

Repeated missed appointments or late cancellations may affect your ability to schedule future sessions. We understand that emergencies occur and will work with families on a case-by-case basis.

Client and Guardian Responsibilities

As a client or legal guardian of a child receiving our services, you agree to:

• Provide accurate and complete information about your child's health history, current conditions, and any changes in circumstances
• Attend scheduled appointments or provide timely notice of cancellation
• Cooperate with treatment plans and follow recommendations made by your child's care team
• Maintain respectful communication with all staff members
• Notify us promptly of any changes to insurance, contact information, or legal guardianship
• Ensure your child's safety during transport to and from appointments

Intellectual Property

All content on our website, including text, graphics, logos, images, and design elements, is the property of The Children's Circle and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent.

Limitation of Liability

To the fullest extent permitted by law, The Children's Circle, its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or services. This includes, without limitation, damages for loss of data, loss of revenue, or any other intangible losses.

Our website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or availability of any information or services provided through our website.

Nothing in these Terms limits or excludes liability that cannot be limited or excluded under applicable law, including liability for gross negligence or willful misconduct.

Privacy Policy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal and health information. By using our services, you acknowledge that you have read and understood our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Bronx County, New York.